Privacy Policy

1. Information we collect

Depending on how you use SaveCall, we may collect:

• account information, such as your name, email address, company name, and billing details;
• service inputs, such as phone numbers, source URLs, page titles, nearby headings, surrounding text, selected content, and other context needed to resolve or save contacts;
• technical and usage information, such as request volume, device or browser information, timestamps, logs, diagnostics, and basic analytics;
• billing and subscription information processed through payment providers.

2. How we use information

We use information to operate, secure, improve, and support SaveCall. This includes:

• providing contact resolution, lookup, app, extension, dashboard, and API functionality;
• maintaining accounts, subscriptions, invoices, and customer support;
• monitoring performance, preventing abuse, and enforcing usage limits;
• improving reliability, ranking quality, and product experience.

3. Page context and contact resolution data

When SaveCall is used to save contacts from the web, it may process page-derived context such as the source URL, page title, host, nearby headings, selected text, or surrounding excerpts. This context is used to improve match quality and explain why a suggested result was chosen.

4. Legal bases and permissions

Where required by law, we process personal data on the basis of contractual necessity, legitimate interests, legal obligations, or consent, depending on the situation and the product flow involved.

5. Sharing information

We may share information with service providers that help us operate SaveCall, such as hosting, analytics, support, and billing providers. We may also disclose information when required by law, to protect rights and security, or as part of a corporate transaction.

We do not sell personal data to advertisers.

6. Retention

We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security or diagnostic records. Retention periods may vary by data type and product flow.

7. Security

We use reasonable technical and organisational measures to protect information. No system is perfectly secure, and we cannot guarantee absolute security.

8. International transfers

Your information may be processed in countries other than your own, subject to appropriate safeguards where required by law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export your personal data. You may also have the right to withdraw consent where consent is the legal basis for processing.

10. Children

SaveCall is not directed to children, and we do not knowingly collect personal data from children in a way that would require parental consent under applicable law.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact

For privacy questions or requests, contact billing@cryptochrist-itsalive.com.